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We know you might have a myriad of questions about Erosscia, as this is a pretty unique concept that arouses a lot of curiosity and amazement. We got you and we’re here to answer! Read our FAQ or get in touch.

TO PROPERLY ATTACH, FOLLOW THESE STEPS:

To attach your Erosscia to a Sonicare®: 

Remove your toothbrush from your Sonicare motor.  Your toothbrush should not be attached when you install your Erosscia product. 

Align the heart with the front of the toothbrush, the power and setting buttons should align to the heart at the bottom of your Erosscia product.  The heart represents the brush bristles that you would commonly use to align your toothbrush.   

Once aligned press firmly onto your toothbrush motor (Sonicare).  There will be a small gap between the toothbrush motor and your Erosscia product.  This is normal.  

To attach your Erosscia to an Oral-B®: 

Remove your toothbrush from your Sonicare motor.  Your toothbrush should not be attached when you install your Erosscia product. 

Take the small ring out of the box and snap it onto the bottom of your Erosscia product.

Align the heart at the bottom of your Erosscia product with the power and setting buttons on the front of your toothbrush motor.  You should feel a slight click as the Oral-B is properly seated.  Do not over press your Erosscia onto your Oral-B motor, there will be a slight gap between the bottom of your Erosscia product and your Oral-B toothbrush motor, this is normal and to be expected. 

DO WHATEVER FEELS GREAT TO YOU! Do not use excessive pressure when using your Erosscia because that may cause damage to the toothbrush motor. If you hear a chattering sound, that is a sign of too much pressure.

If the toothbrush motor is cutting in and out that is also a sign of too much force being applied.

Erosscia sensations are best experienced by lighter pressure – letting the motor do the work rather than pressure — that concentrates the harmonic vibrations resonating from your Erosscia product.

If you have a newer a Snap-On brush head system found in more recent models of Sonicare toothbrushes, Erosscia will work with your toothbrush motor.

If you have an older Twist-On treaded coupler system, Erosscia will not work with your toothbrush.

Erosscia will fit the Oral-B rotating oscillating system which has a metal shaft and a snap to fit system.

Erosscia products at this time will not work with the i0 & Smart Brush which are considered their sonic line.  We will be launching a system that works with the Oral-B i0 & Smart toothbrushes later in 2024. 

If you’d like to know more or be alerted when they are ready to ship you can sign up for our Pre-Order emails which include pre-order discounts and offers as well as announcing availability.  Fill the form below and be the first one to know.

The Erosscia team is passionate about educating our customers on ways that they can maximize product safety when using Erosscia products.

Vibrators, if being used by more than one person, should be sterilized, rather than just sanitized, after every session. For single users, sterilization is still recommended but sanitization may be okay some of the time.

Sanitization 
A dishwasher works well for sanitizing if it has a seal for standard 184 from NSF/ANSII (it’s usually found on your dishwasher front panel where the model number and serial number are located). 

Lay your Erosscia product horizontal on the top upper rack, do not insert our Erosscia product vertically onto the tines of the dishwasher.  This will damage your Erosscia product and make it unusable on your toothbrush motor. 

You can also hand wash your Erosscia product with mild soap and hot water, though this many not sanitize your Erosscia product. 

You may also rinse, wipe or dip your Erosscia product with 3% hydrogen peroxide solution (that stuff in the brown bottle in your favorite store) and then let air dry. 

 

Sterilization 
We recommend using Alcohol or UV-C light to sterilize your Erosscia product.  The next best method for your Erosscia product to ensure no damage is Steam.   

Alcohol: You can use rubbing alcohol (isopropyl alcohol) or ethyl alcohol (ethanol) with a concentration of at least 60%. You need to apply the alcohol to your Erosscia product, we recommend dipping your product in the alcohol, and let it air dry. 

UV Light: Clean your Erosscia product according to the light manufacturer’s instructions. You can use a UV lamp or a UV sanitizer device to emit that UV-C light. Follow the manufacturer’s instructions for use and operation.   

Steam: You can use an electric steamer, or a pressure cooker or a stovetop pot to generate steam.  We recommend only exposing your Erosscia product to steam for 30 minutes.   

While boiling water E bleach may be used to sanitize your Erosscia product, they are not recommended and are used at your own risk. Your Erosscia product may be damaged as well as you may find those treatments create irritation. 

One advantage of your Erosscia product that makes it safer for you, is that it is so easy to detach the product from the motor (your electric toothbrush), so you can sterilize it properly.  

Erosscia products are safe for use with most sex toy cleaners. 

Erosscia is made from an FDA grade material that will allow you use any personal lubricant that you prefer. Silicon or water based are fine with Erosscia products.

Try these tips to eliminate the chattering sound.  It is caused by the brush motor hitting the plastic case.

– Try a lower power setting and see if that stops the noise.
Ensure that the toothbrush is off and then reconnect your Erosscia product.

– Gently tap the outside of the toothbrush case to see if that realigns the toothbrush shaft.

– Additionally, you might be using a bit too much force or pressure on the toothbrush causing the motor to go out of alignment.  Do not use excessive pressure when using Erosscia because that may cause damage to the toothbrush.

Erosscia sensations are best experienced by lighter pressure – letting the motor do the work rather than pressure — that concentrates the harmonic vibrations resonating from your Erosscia product.

Erosscia is made from an FDA grade material that will allow you use any personal lubricant that you prefer. Silicon or water based are fine with Erosscia products.
Yes!  Erosscia is made of biocompatible proprietary plastics and silicones that are used for medical devices temporarily inserted into the body.  We take body safe to the medical standards applied by the FDA and the EU for insertable medical devices — a whole new level in the adult toys 🤯

Because our guess is after you take off your intimates to enjoy your new Erosscia purchase they are probably going in the wash 🫦💦

Its our way of saying “thank you” for your purchase. Some of our competitors include keychains, stickers or candy, yet we wanted you to have something that you can use!

Later in 2024, Erosscia products will attach to Panasonic and Oral-B Sonic (i0 & Smart) devices.  If you’d like to know more or be alerted when they are ready to ship you can sign up for our Pre-Order emails which will include pre-order discounts and offers, as well as announcing availability. Fill the form below and be the first one to know.

We will be launching our first anal toys in mid to late 2024.  If you want to know more, you can sign up for our New Product Launch announcements which will include pre-order discounts and offers as well as announcing availability. Fill the form below and be the first one to know.

Currently men can use Allore for prostate & anal play but it is not recommended as there is no flange. In mid to late 2024 we will be launching a new product line – WildBaller – for men.

If you want to know more, you can sign up for our New Product Launch announcements which will include pre-order discounts and offers as well as announcing availability. Fill the form below and be the first one to know.

While you can use our Allore model today, we will be launching a specific new anal product in 2024.  If you want to know more, you can sign up for our New Product Launch announcements which will include pre-order discounts and offers as well as announcing availability.  Fill the form below and be the first one to know.

If your location is serviced by your local postal carrier, UPS or DHL congratulations you are able to receive your Erosscia product.  We offer free shipping to all locations globally via USPS.  A couple of exceptions to this are:

If your country bans adult toys, it may be held up by customs.  We identify our products as novelties and ship in a plan white box.  We cannot guarantee every countries customs process.   

Additionally, if you live in a USA embargoed country or regions, currently Cuba, Iran, North Korea, Syria, and Crimea we cannot deliver to you under US law. 

Erosscia is a direct from manufacturer product which assures you of quality and cost savings. We are not presently with any retail or other online merchant.
Nope we do not, and we don’t plan on having one anytime soon 😝 Our version of amazon prime is to offer all customers free first-class postal shipping. It helps us keep our prices reasonable and ensures your quality.

We understand, please request your refund using the form below. We will get back to you shortly.

We do not accept opened or used Erosscia products returned for a refund under any circumstances. We will issue a full refund for items returned in an unopened, new and unused condition within 15 days of shipment date.

Defective products resulting from manufacturing defects, used according to manufacturer’s instructions will be replaced for a similar model within 90 days.

When you press your Erosscia product onto your Oral-B toothbrush motor, you will feel slight resistance then a subtle click.  If you don’t feel that you may not have inserted it in the correct direction – make certain the heart is aligned with the power and settings buttons, you might not have pressed your Erosscia on far enough or you may have a defective Erosscia product, please contact us for immediate replacement. 

To the best of Soixante9’s knowledge, the external coating that contacts your body does not contain any known allergens.

“Hypo-allergenic” is a marketing term denoting that the product contains few or no substances that can cause allergic reactions in some people.  As there is no legal or scientific definition of this term, Soixante9 and Erosscia products do not contain any ingredients that are commonly recognized as allergens.   

We understand that some people may be allergic to rare or unusual substances, so Erosscia products while not containing any known allergens may still cause an allergic reaction in some people. 

If you are concerned, you can do a patch test by rubbing your Erosscia product on a small hidden area of your skin and waiting for 24 hours to see if you have any reaction. If you experience any signs of an allergic reaction, such as itching, swelling, rash, or difficulty breathing, stop using the product immediately and seek medical attention.  

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Ogni mese, un fortunato abbonato vincerà uno dei nostri pacchetti!
L'iscrizione alla nostra newsletter non solo ti dà la possibilità di vincere, ma ti assicura anche di essere sempre informato sui nostri ultimi blog e promozioni.