The makers of Erossica products, Soixante9 Development Group Inc., will issue a full refund for items returned in an unopened, new and unused condition within 15 days of shipment date.
Defective products resulting from manufacturing defects, used according to manufacturer’s instructions will be replaced for a similar model within 90 days. Please contact customer service at 702.763.7381 to obtain an RMA number within 15 days of purchase.
Limitation of Liability
Soixante9 warrants to Customer that for a period of 90 days from the date of delivery of the goods (“Warranty Period”) Goods will comply with Soizante9’s published specifications in effect as of the date of manufacture and will be free from material defects in material and workmanship.
If Soixante9 determines that Goods returned to the address specified by Soixante9 within the applicable warranty period do not conform to the warranty above, then Soixante9, in its discretion, will either repair or replace Goods, or credit Customer’s account for Goods.
Any returned Goods must have a returned materials authorization number issued by Soixante9. If Soixante9 elects to repair or replace the Goods, Soixante9 will have a reasonable time to repair Goods or provide replacements.
Repaired Goods will be warranted for the remainder of the original warranty period.
Replaced Goods will be warranted for a new full warranty period.
EXCEPT AS SET FORTH ABOVE, GOODS ARE PROVIDED “AS IS.” SOIXANTE9 DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, WRITTEN OR ORAL, STATUTORY OR OTHERWISE, REGARDING THE GOODS, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. THE REMEDIES ABOVE ARE CUSTOMER’S SOLE AND EXCLUSIVE REMEDIES AND SOIXANTE9’S SOLE LIABILITY FOR ANY BREACH OF THE LIMITED WARRANTY ABOVE.